DoCA Engages Automobile Sector to Launch Right to Repair Portal India
The Department of Consumer Affairs (DoCA) has initiated the Right to Repair Portal India to enhance consumer access to repair information, promoting product reuse and reducing e-waste.
Secretary Nidhi Khare led a meeting with automobile associations and partner companies to onboard them to the portal. Emphasizing the need for accessible repair manuals and videos, Khare advocated for a robust ecosystem for third-party repairs and standards.
Key discussions included improving roadside assistance, establishing a repairability index, and addressing issues with repair costs and availability of genuine spare parts. The meeting concluded with a collaborative approach to enhance post-sale services.
